JOHOR PORT AUTHORITY
CONTACT US
Jalan Mawar Merah 2, Pusat Perdagangan Pasir Gudang 2, 81700 Pasir Gudang, Johor, Malaysia
Tel: +607-253-4000
Fax: +607-251-7684
Email: admin@lpj.gov.my
JOHOR PORT AUTHORITY (JPA)
Established on January 1, 1975, Johor Port Authority (JPA) is a statutory body under the Ministry of Transport Malaysia, responsible for regulating and enhancing the competitiveness of ports in Johor. JPA manages Pasir Gudang Port and Port of Tanjung Pelepas (PTP), ensuring smooth operations and leading in digitalisation and decarbonisation efforts.
Pasir Gudang Port is Malaysia’s first free trade zone port and the world’s largest palm oil terminal, while PTP is a major container hub, ranked 16th globally in 2023. JPA provides tailored services and operates within the busy Straits of Malacca.
JPA has adopted digital systems like e-Gateway and Vessel Traffic Management and is exploring low-carbon marine fuels. Aligned with international maritime standards, JPA continues to drive Johor’s port competitiveness as it approaches its 50th anniversary in 2025.
Regulation and Facilitation of Port Activities:
Overseeing and enforcing port regulations, streamlining processes, and enhancing the efficiency of cargo handling and shipping operations to ensure safe and efficient port functions.
Stakeholder Collaboration and Economic Development:
Engaging with port operators, shipping lines, government agencies, and the maritime community to address challenges, capitalize on opportunities, and promote ports in Johor as key trade hubs, fostering economic growth.Sustainable Growth and Environmental Management:
Advocating for environmentally responsible practices, implementing policies to minimize environmental impact, and promoting sustainable development within the port sector.Strategic Planning and Policy Development:
Developing and implementing long-term plans and formulating port policies to position ports in Johor as premier maritime gateways aligned with national and international standards.Tariff and Fee Management:
Setting and managing tariffs and fees for port services to ensure fair and competitive pricing.Community Development and Engagement:
Engaging with the local community through various programs, including education, training, socioeconomic development, and corporate social responsibility (CSR) initiatives, thereby strengthening community ties.
DATE | EVENTS |
June 1972 | Construction of the Pasir Gudang Port began. |
1 May 1973 | Johor Port Management Board was established as an interim measure to develop the administrative set up and to establish the regulations, by law and tariff structure for the port in Pasir Gudang. |
January 1975 | Oil Jetty at Johor Port began operations. |
10 February 1975 | The first ship to call at the Pasir Gudang Port. |
1 January 1976 | Johor Port Authority (JPA) was formally established and took over the functions of the Johor Management Board. |
December 1976 | First phase of the Pasir Gudang Port completed. |
January 1977 | The beginning of full operations of Johor Port. |
16 July 1977 | Official launched of Johor Port. |
1979 | JPA embarked on the second phase of port development. |
9 August 1984 | Johor Port gazetted a Free Trade Zone under the Free Trade Zone (Pasir Gudang) Regulations 1984, enacted under the Free Trade Zone Act 1971, becoming the first Malaysian port to acquire this status. JPA was vested with the power to administer and maintain the Pasir Gudang Free Trade Zone. |
1 January 1993 | Johor Port was corporatized as a Company known as Johor Port Sdn. Bhd., a company wholly owned by the Minister of Finance (“MOF INC”). |
18 May 1993 | The Tanjung Belungkor and Changi Terminals began operations under the charge of JPA. |
24 March August 1995 | Johor Port was subsequently privatised. At the same time, the Government signed a Privatisation Agreement for the privatisation known as Tanjung Pelepas Port Sdn. Bhd. |
1 January 1999 | JPA regulatory powers extended to oversee port operations at the Port Of Tanjung Pelepas (PTP). |
October 1999 | Phase 1 of the Port Of Tanjung Pelepas was completed. Operations began in October |
December 1999 | First JPA’s Strategic Plan was established. |
April 2001 | JPA was accredited ISO 9002:1994 by Lloyd’s Register Quality Assurance |
2001 | The new JPA Logo was established. |
July 2003 | JPA successfully upgraded the ISO accreditation to ISO 9001:2000 |
June 2004 | ISPS Compliance at Johor Port and Port of Tanjung Pelepas. |
2005 | Revised of JPA’s Strategic Plan. |
2014 | Port Development Policy Blueprint for Johor 2014-2045. |
13 October 2014 | Green Port Policy was launched. |
14 Nov 2014 | JPA was accredited Information Safety Management System (ISMS). |
19 January 2015 | New building for JPA started operation (19/01/2015). |
16 July 2014 | Signing Agreement for Port Centre Of Excellence (PCOE). |
VISION
Our vision is to be the leading port authority driving Johor as the preferred port.
MISSION
To regulate and facilitate maritime industry to enhance the competitiveness of ports in Johor.
OBJECTIVES
To strengthen the development of port infrastructure capacity in line with the needs of customers and stakeholders.
To enhance the efficiency and effectiveness of port security, health and environment control.
To strengthen human capital competencies in port and marine knowledge and skills.
To create a port environment and community that promotes business.
MOTTO
" Professionalism Enhances Service "
CODE OF ETHICS
H - Respect among fellow workers
I - Integrity as pillar of our identity
K - Committed in performing our duties
M - Consultation as our settlement policy
A - Accountability in performing our reponsibilities
H - Harmony in every aspect
QUALITY POLICY
As a regulatory body, Johor Port Authority strives to ensure that licensed port operators provide efficient and effective service to all shipping companies that interact with these ports in accordance with the international standards of service.
To implement a workplace culture based on the MS ISO 9001: 2000 certifications and is committed to improving the quality of excellence continuously.
CLIENT CHARTER
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Ensure application for ancillary services licenses, private jetty licenses and pilot licenses are issued within 5 working days from the date of receipt of completed application.
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Ensure pilotage exemption application approval letter to be issued within 5 working days from the date of receipt of completed application.
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Issuance of acceptance letter to the successful bidder within 3 months from the request for quotation closing date.
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To approve work permit application within 12 hours of receiving the request.
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Ensure acknowledgement of inquiries or complaints from customers within 24 hours and responses are made within 14 working days from the date the complaint or inquiry is received.
- Ensure that suppliers receive payment within 7 working days from the date of claims.
