+607-2534000

Jalan Mawar Merah 2, Pusat Perdagangan

Pasir Gudang 2, 81700 Pasir Gudang, Johor 

  1. BACKGROUND
  2. MILESTONE
  3. VISION, MISSION AND OBJECTIVES
  4. MOTTO DAN CODE OF ETHICS
  5. QUALITY POLICY
  6. CLIENT CHARTER

Lembaga Pelabuhan Johor or the Johor Port Authority (JPA) was established on the 1st of January 1975 under the Port Authorities Act 1963. JPA commenced operations in 1977 and is the first port in Malaysia that features a free trade zone. Since its establishment, JPA has experienced a remarkable progress. In 1995, port operations were privatized under the Privatization Act 1990 and JPA began to function as a regulatory body for the operations carried out in the port.

Due to the need of meeting high demand, coupled with the limited coastal area in Pasir Gudang, the Government has taken steps to open up another port in Tanjung Pelepas, on the west region of the state. The government has also given approval to a private company to plan, build, operate and manage the port. The second port project started in 1995. In 1999, phase 1 was completed and began its operation in October 1999.

Johor Port Authority is also responsible for managing the Tanjung Belungkor Ferry Terminal (TFTB) in Kota Tinggi and Changi Ferry Terminal (TFC) in Singapore. Both terminals have been built to promote tourism activities in Desaru and was commissioned on 8th of September 1993. The first RORO ferry service was carried out by Ferrylink until 8th of April 2002. The RORO ferry services has been discontinued and only scheduled passenger ferry operates between the two terminals. Passenger ferry services are currently provided by Limbungan Maju. While Tanjung Belungkor Ferry Terminal is now managed by Marina Island Venture Capital Sdn. Bhd.  Apart from routes to Singapore Changi Ferry Terminal, Tanjung Belungkor Ferry Terminal also provides passenger ferry services to Batam and Tanjung Pinang in Indonesia.

DATE

EVENTS

June 1972

 Construction of the Pasir Gudang Port   began.

1 May 1973

Johor Port Management Board was established as an interim measure to develop the administrative set up and to establish the regulations, by law and tariff structure for the port in Pasir Gudang.

January 1975

Oil Jetty at Johor Port began    operations.

10 February 1975

The first ship to call at the Pasir Gudang  Port.

1 January 1976

Johor Port Authority (JPA) was formally established and took over the functions of the Johor Management Board.

December 1976

First phase of the Pasir Gudang Port completed.

January 1977

The beginning of full operations of Johor Port.

16 July 1977

Official launched of Johor Port.

1979

 JPA embarked on the second phase of port development.

9 August 1984

Johor Port gazetted a Free Trade Zone   under the Free Trade Zone (Pasir Gudang) Regulations 1984, enacted under the Free Trade Zone Act 1971, becoming the first Malaysian port to acquire this status. JPA was vested with the power to administer and maintain the Pasir Gudang Free Trade Zone.

1 January 1993

Johor Port was corporatized as a Company known as Johor Port Sdn. Bhd., a company wholly owned by the Minister of Finance (“MOF INC”). 

18 May 1993

The Tanjung Belungkor and Changi  Terminals began operations under the charge of JPA.

24 March August 1995

Johor Port was subsequently  privatised. At the same time, the Government signed a Privatisation Agreement for the privatisation known as Tanjung Pelepas Port Sdn. Bhd.

1 January 1999

JPA regulatory powers extended to oversee port operations at the Port Of Tanjung Pelepas (PTP). 

October 1999

Phase 1 of the Port Of Tanjung Pelepas was completed. Operations began in October

December 1999

First JPA’s Strategic Plan was established.

April 2001

JPA was accredited ISO 9002:1994 by Lloyd’s Register Quality Assurance

2001

The new JPA Logo was established.

July 2003

JPA successfully upgraded the ISO accreditation to ISO 9001:2000

June 2004

ISPS Compliance at Johor Port and Port of Tanjung Pelepas.

2005

Revised of JPA’s Strategic Plan.

2014

Port Development Policy Blueprint for Johor 2014-2045.

13 Oktober 2014

Green Port Policy was launched.

14 Nov 2014

JPA was accredited Information Safety Management System (ISMS).

19 January 2015

New building for JPA started operation (19/01/2015).

16 July 2014

Signing Agreement for Port Centre Of Excellence (PCOE).

Vision

  • Our vision is to be the leading port authority driving Johor as the preferred port.

  • Mission

  • To regulate and facilitate maritime industry to enhance the competitiveness of ports in Johor.

  • Objectives

  • To strengthen the development of port infrastructure capacity in line with the needs of customers and stakeholders.
  • To enhance the efficiency and effectiveness of port security, health and environment control.
  • To strengthen human capital competencies in port and marine knowledge and skills.
  • To create a port environment and community that promotes business.

  • Motto

    " Professionalism Enhances Service "


    Code of Ethics

    H

    - Respect among fellow workers

    I

    - Integrity as pillar of our identity

    K

    - Committed in performing our duties

    M

    - Consultation as our settlement policy

    A

    - Accountability in performing our reponsibilities

    H

    - Harmony in every aspect

    Quality Policy

    As a regulatory body, Johor Port Authority strives to ensure that licensed port operators provide efficient and effective service to all shipping companies that interact with these ports in accordance with the international standards of service.

    To implement a workplace culture based on the MS ISO 9001: 2000 certifications and is committed to improving the quality of excellence continuously.


    1. Ensure application for ancillary services licenses, private jetty licenses and pilot licenses are issued within 10 working days from the date of receipt of completed application.

    2. Ensure pilotage exemption application approval letter to be issued within 7 working days from the date of receipt of completed application.

    3. Issuance of acceptance letter to the successful bidder within 3 months from the request for quotation closing date.

    4. To approve work permit application within 24 hours of receiving the request.

    5. Ensure acknowledgement of inquiries or complaints from customers within 2 working days.

    6. Ensure feedback on inquiries or complaints are made within 14 working days from the date of complaints or inquiries are received.

    7. Ensure that suppliers receive payment within 14 working days from the date of claims.

     

     

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