- BACKGROUND
- MILESTONE
- VISION, MISSION AND OBJECTIVES
- MOTTO DAN CODE OF ETHICS
- QUALITY POLICY
- CLIENT CHARTER
Lembaga Pelabuhan Johor or the Johor Port Authority (JPA) was established on the 1st of January 1975 under the Port Authorities Act 1963. JPA commenced operations in 1977 and is the first port in Malaysia that features a free trade zone. Since its establishment, JPA has experienced a remarkable progress. In 1995, port operations were privatized under the Privatization Act 1990 and JPA began to function as a regulatory body for the operations carried out in the port.
Due to the need of meeting high demand, coupled with the limited coastal area in Pasir Gudang, the Government has taken steps to open up another port in Tanjung Pelepas, on the west region of the state. The government has also given approval to a private company to plan, build, operate and manage the port. The second port project started in 1995. In 1999, phase 1 was completed and began its operation in October 1999.
|
DATE |
EVENTS |
|
June 1972 |
Construction of the Pasir Gudang Port began. |
|
1 May 1973 |
Johor Port Management Board was established as an interim measure to develop the administrative set up and to establish the regulations, by law and tariff structure for the port in Pasir Gudang. |
|
January 1975 |
Oil Jetty at Johor Port began operations. |
|
10 February 1975 |
The first ship to call at the Pasir Gudang Port. |
|
1 January 1976 |
Johor Port Authority (JPA) was formally established and took over the functions of the Johor Management Board. |
|
December 1976 |
First phase of the Pasir Gudang Port completed. |
|
January 1977 |
The beginning of full operations of Johor Port. |
|
16 July 1977 |
Official launched of Johor Port. |
|
1979 |
JPA embarked on the second phase of port development. |
|
9 August 1984 |
Johor Port gazetted a Free Trade Zone under the Free Trade Zone (Pasir Gudang) Regulations 1984, enacted under the Free Trade Zone Act 1971, becoming the first Malaysian port to acquire this status. JPA was vested with the power to administer and maintain the Pasir Gudang Free Trade Zone. |
|
1 January 1993 |
Johor Port was corporatized as a Company known as Johor Port Sdn. Bhd., a company wholly owned by the Minister of Finance (“MOF INC”). |
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18 May 1993 |
The Tanjung Belungkor and Changi Terminals began operations under the charge of JPA. |
|
24 March August 1995 |
Johor Port was subsequently privatised. At the same time, the Government signed a Privatisation Agreement for the privatisation known as Tanjung Pelepas Port Sdn. Bhd. |
|
1 January 1999 |
JPA regulatory powers extended to oversee port operations at the Port Of Tanjung Pelepas (PTP). |
|
October 1999 |
Phase 1 of the Port Of Tanjung Pelepas was completed. Operations began in October |
|
December 1999 |
First JPA’s Strategic Plan was established. |
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April 2001 |
JPA was accredited ISO 9002:1994 by Lloyd’s Register Quality Assurance |
|
2001 |
The new JPA Logo was established. |
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July 2003 |
JPA successfully upgraded the ISO accreditation to ISO 9001:2000 |
|
June 2004 |
ISPS Compliance at Johor Port and Port of Tanjung Pelepas. |
|
2005 |
Revised of JPA’s Strategic Plan. |
|
2014 |
Port Development Policy Blueprint for Johor 2014-2045. |
|
13 October 2014 |
Green Port Policy was launched. |
|
14 Nov 2014 |
JPA was accredited Information Safety Management System (ISMS). |
|
19 January 2015 |
New building for JPA started operation (19/01/2015). |
|
16 July 2014 |
Signing Agreement for Port Centre Of Excellence (PCOE). |
Vision
Mission
Objectives
Motto
" Professionalism Enhances Service "
Code of Ethics
H |
- Respect among fellow workers |
I |
- Integrity as pillar of our identity |
K |
- Committed in performing our duties |
M |
- Consultation as our settlement policy |
A |
- Accountability in performing our reponsibilities |
H |
- Harmony in every aspect |
Quality Policy
As a regulatory body, Johor Port Authority strives to ensure that licensed port operators provide efficient and effective service to all shipping companies that interact with these ports in accordance with the international standards of service.
To implement a workplace culture based on the MS ISO 9001: 2000 certifications and is committed to improving the quality of excellence continuously.
1. Ensure application for ancillary services licenses, private jetty licenses and pilot licenses are issued within 10 working days from the date of receipt of completed application.
2. Ensure pilotage exemption application approval letter to be issued within 7 working days from the date of receipt of completed application.
3. Issuance of acceptance letter to the successful bidder within 3 months from the request for quotation closing date.
4. To approve work permit application within 24 hours of receiving the request.
5. Ensure acknowledgement of inquiries or complaints from customers within 2 working days.
6. Ensure feedback on inquiries or complaints are made within 14 working days from the date of complaints or inquiries are received.
7. Ensure that suppliers receive payment within 14 working days from the date of claims.
